FAQ's

Q: Do I need to purchase a day pass to attend the Great Feast, Yule Ball or Tea Party?
A: No, You can attend just the special event if you wish.

Q: Can upgrade my ticket to a 4 Day Pass to a VIP Pass later?
A: No, our ticketing service does not allow for upgrades. You will need to sell your current ticket and purchase the other ticket you desire.


Q: Can I get a refund for my ticket?
A: No, our tickets are non-refundable, but they ARE transferrable! You will receive a link to edit the guest details for your registration and can do so at anytime through November. Should plans change right before the event simply send us an email [email protected] 


Q: If I just want to visit the vendor hall, to see all the amazing products, do I need to buy a ticket?
A: No you can come to vendors hall for free, however there will be limited space, so ticketed attendees have priority, and you will need to go to registration for your free timed Hall Pass subject to availability.

Q: Is a payment plan available?
A: No, our ticketing service does not accept installment payments/partial payments at this time

Q: Who will the Guest/s, Celebrity/ies be?
A: Celebrities will be posted on our website as contracts are confirmed, we do not make public who we are in contact with until contracts are finalized but even when booked, sometimes they fall through. We do not want anyone to buy tickets based on a specific person and then potentially be disappointed if they are sick. We will make announcements here, and on our fb page as things come together, but like most conventions a full schedule isn't released until just a few weeks before the event happens.

Q: What is included with a day pass?
A: You receive entrance to our main event, with access to all programming and vendors. There will be multiple different programming options available daily, things for all ages and interests! Activities include panels, seminars, make and take workshops, classes, games, celebrity autograph/photo opportunities, shopping in the vendor hall, special childrens activities, meetups for socializing with your fellow Potterheads in house common “rooms” and much more- check back here for the full schedule closer to the event, or follow us on facebook for announcements!

Q: I bought the a VIP ticket for my child who is not 21+, the ticket says they have to be 21+ for the VIP meet and greet cocktail party. Will they have another opportunity to have an exclusive gathering?
A: We are hoping to have celebrity guest/s visit the children's room and potentially do a story time or something equitable. Guests will be quite accessible throughout the weekend, and we will strive to add a special VIP meet & greet opportunity should your child 6-12 be one of the lucky 45 VIP's and they still have access to the special VIP common room, who knows who might pop in unexpectedly!

Q: How do I get involved with the event as a volunteer?
A: The Facebook volunteer group is: https://www.facebook.com/groups/WeekendofWizardry/

Q: Are there group rates?
A: No, as this year is designed to be intimate/exclusive event, group rates are not available.

Q: Where is the event being held?
A: The event is being held in the Hotel Murano in Tacoma, https://hotelmuranotacoma.com/

Q: Will there be a discount rate at the Hotel?
A: Absolutely, we have worked with the hotel to secure a discount for attendees. Please see our "Hotel" page for details. Alternatively you may call the hotel and ask for the Weekend of Wizardry discount!

Q: Why Tacoma?
A: Because Tacoma is an amazing city with a lot to offer including The Museum of Glass, Tacoma Art Museum, Tacoma Children's Museum, America's Car Museum, Stadium District, Point Defiance, Fabulous dining and more!

Q: Is there ADA access to all programming and event locations?
A: Yes, all areas of the event have ADA access.

Q: The hotel is listed as pet friendly, can I bring my pet to the event?
A: Do to limited space we can only permit service animal in event spaces. You can show off your Gryffindog in common areas, and there may even be a pet parade scheduled outside weather permitting!

Q: How do I pick up my ticket?
A: You will receive a confirmation e-mail when you complete the purchase of your event ticket, but you will also need to check in at registration with your ID to receive your packet.

Q: When will the full schedule of events be made available?
A: Our house elves are working hard to put together an awesome event schedule for December.
Check back here for the full schedule closer to the event, or follow us on facebook for announcements!

Q: Is Cosplay permitted at this event?
A: Absolutely, Come in house robes, dressed as your favorite character or creature, or come as you are and enjoy the festivities.

Q: What are the hours of the Weekend of Wizardry Event?
A: Thursday 12/6 Registration opens at 3pm, programming from 4pm-10pm
Friday 12/7 and Saturday 12/8 Registration opens at 8am,  programming from 9am-10pm
Sunday 12/9 Registration opens at 8am, programming from 9am-4pm
These hours do not include our special evening events, and impromptu "after hours" activities.

Q: Are Selfie sticks permitted?
A: For the safety of everyone involved Selfie Sticks are not permitted. In fact we ask that you please keep the aisles clear when taking photos. Does anyone even use these anymore?!

Q: Will I be on camera at this event?
A: Staff and other attendees will be taking photos, filming, or taking audio at this event.
When purchasing a ticket to Weekend of Wizardry consent is implied. If you are uncomfortable with having your photo taken please inform the person with the camera. When taking photos of celebrities please wait until approved times, or ask their permission first.

Q: How do I sign up to be a Vendor or Presenter?
A: Both Vendor and Programming Applications are available on our "Get Involved Page". There will be an ongoing process for jurying both types of applicants.

Q: Do you offer a Media/Press pass?
​A. No, not at this time.

​Q: Many people were burned last year by the Muddy Muggle/Mortal event. It was very upsetting. How do we know this isn’t a scam?
​A: (Although that event was entirely different and a multi state scam). You can call the hotel to verify legitimacy, ask for Megan the sales manager, she has our contract. https://hotelmuranotacoma.com/



BY PURCHASING ADMISSION TO THE EVENT YOU AGREE TO ABIDE BY ALL EVENT POLICIES, PLEASE REVIEW THEM HERE:



 



 
Weekend of Wizardy Event Policies